User Terms

Terms and Conditions Effective Date: 01-02-2026 Welcome to INDOKONA! These Terms and Conditions (“Terms”) govern your access to and use of our website www.indokona.in and our services. By accessing or using the INDOKONA platform, you agree to comply with and be bound by these Terms. 1. Acceptance of Terms By using our website or services, you agree to these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must discontinue use of the platform immediately. 2. Eligibility You must be at least 18 years of age to use INDOKONA. By accessing or using our services, you confirm that you meet this eligibility requirement. 3. Services Provided INDOKONA provides WhatsApp marketing and communication solutions, including but not limited to: Bulk messaging Chat automation Personalized marketing campaigns Task delegation and performance tracking All services may be updated, modified, or discontinued at any time without prior notice. 4. User Responsibilities By using INDOKONA, you agree to: Provide accurate and complete information during account registration Use the platform in compliance with all applicable laws and regulations Not engage in unauthorized, illegal, or harmful activities, including but not limited to spamming, harassment, data misuse, or fraudulent actions 5. Account Security You are solely responsible for maintaining the confidentiality of your login credentials. INDOKONA shall not be held liable for any loss or damage resulting from unauthorized access to your account. 6. Payments and Refunds Users agree to pay all applicable fees for the selected services Payments made are non-refundable, unless explicitly stated otherwise in a specific service agreement or written policy 7. Intellectual Property Rights All content available on the INDOKONA platform, including text, graphics, logos, designs, software, and trademarks, is the property of INDOKONA or its licensors. Unauthorized use, reproduction, or distribution is strictly prohibited. 8. Privacy Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal and business information. 9. Limitation of Liability INDOKONA shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to the use or inability to use our platform or services. 10. Termination of Services We reserve the right to suspend or terminate your account or access to INDOKONA at our sole discretion, without prior notice, if you violate these Terms or engage in activities that may harm the platform or other users. 11. Governing Law These Terms shall be governed by and interpreted in accordance with the laws of India, and courts of India shall have exclusive jurisdiction. 12. Changes to Terms INDOKONA may revise or update these Terms from time to time. Any changes will be effective immediately upon posting on our website. Continued use of the platform constitutes acceptance of the updated Terms. 13. Contact Us If you have any questions or concerns regarding these Terms, please contact us at: 📧 Email: support@indokona.in 🌐 Website: www.indokona.in